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Terms and Conditions

WEBSITE

Typographical Errors

PLEASE NOTE: We are not responsible for and will not honor prices that are posted as a result of errors from the manufacturer supplied price list.

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, our store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our store shall immediately issue a credit to your credit card account in the amount of the incorrect price plus any shipping fees incurred.


CHECKOUT

Credit Cards

We accept the following credit cards: Visa, MasterCard, AMEX and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. If any products are out of stock at the time of your order, the entire order will be shipped as they become available, unless you inform us otherwise. You may request a split shipment and we will ship what is available immediately then ship the out of stock items as they become available. Additional shipping fees may apply for split shipments.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Discount Lawn Parts and Power Mower Sales reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. Any declined orders or items will be refunded in a timely manner.

Out-of-Stock Products

We will ship your product as it becomes available. In stock products ship the same day if ordered by 2:00PM, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that become backordered and/or unavailable from the manufacturer. Transt time for products that have to be transferred to our distribution center can take up to 7 business days.

Taxes

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses in Florida. This includes in-store pickups and any delivery to a freight-forwarder in Florida. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

Florida residents are subject to sales tax of 7.00%. If you are in Florida and tax exempt, please call us at 786-592-2094 and we can set up your account. We will require a copy of either your "Tax Resale" or "Tax Exemption Certificate" to keep on file. You can email a copy to isa@powermowersales.com or fax it to 305-254-3043. Be sure to include a contact name, contact phone, email, business name and complete address.


SHIPPING

Regular Shipping Option

Shipping Time - Most orders will ship in 2-5 days during regular season and 5-7 days during high season, provided the product ordered is in stock. Orders are not processed or shipped on Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by holidays, weather related shipping delays or product availability.

Power Mower Sales ships primarily through United Parcel Service (UPS), United States Postal Service (USPS), and Federal Express (FEDEX). Our shipping and handling fees are based on Ground Shipments. Expedited shipment methods are available upon request.

Please note: Holidays observed by Power Mower Sales and/or UPS/USPS are not considered business days for the purposes of estimating fulfillment or shipping transit times. We ship to physical addresses in all 50 United States and to PO Boxes in all states but Alaska and Hawaii.

Additional shipping charges apply for oversized / overweight packages. Applies to billable weight greater than 9 lbs for P.O. Box deliveries, 40lbs for UPS Ground, and 20lbs for Air shipments. Billable weight is the larger of the actual package weight or the package cubic volume in inches divided by 194. If additional shipping charges apply, we will contact you prior to shipping your package. Size limits may also apply and require items to be sent via freight.

Transt time for products that have to be transferred to our distribution center can take up to 7 business days.

Shipping & Handling Fees

(Ground Delivery to the 48 Contiguous States.)

UP TO $9.99 ------------> $6.99
$10.00 - $29.99 ---------> $8.99
$30.00 - $69.99 ---------> $10.99
$70.00 and up -----------> $13.99
*Additional charges for orders with size or weight exceptions.

Track My Package

Want to know where your order is?

Click HERE to contact us about your order status.

Please allow up to 24 hours for tracking information and order processing information to be available AFTER you have received your confirmation e-mail that your order has been shipped. Orders could possibly be shipped from multiple locations.

Express Delivery

Available upon request please call to see if product is in stock!

Upgrading to Second Day Air does not change how long it takes us to ship products. It only reduces the travel time after leaving our warehouse. For example: an out of stock part might take two or more days to leave our warehouse, but then would be guaranteed (by Shipper) to arrive in two business days.

Truck Freight Shipments

Items too heavy or too large for standard ground shipments will be shipped by truck. Please call us for a freight quote. The usual shipping charge for freight service runs between $50 and $200. Include your daytime phone number on the order form so the carrier can schedule merchandise delivery to be made when you will have unloading help on hand. Always better if you can arrange drop off at a commercial location. (Truck freight companies do not require their drivers to unload shipments. An additional lift gate charge may apply if the driver unloads the merchandise.)

International USPS

Power Mower Sales is a USPS International Freight and Express shipper. Rates will vary depending on weight and country. Power Mower Sales is not responsible for any duty or taxes leveyed by receiving country. It the sole responsibility of the receiving party to pay any such charges.

PLEASE NOTE: We cannot ship WHOLEGOODS(i.e. Chain Saws, Lawn Mowers, Engines, etc) internationally. Please contact us for more information on how we can help you.


RETURNS

Return Policies

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase for a full refund or replacement. No returns are accepted on electrical parts or parts that have been exposed to fuel.

If you need to return a part, request a Return Merchandise Authorization (RMA) through our Customer Service Dept at 305-235-5382. You have 30 days from the date you receive your order to return the part to us for a refund. Once we receive and processes your return, we will apply a refund (less shipping charges on your invoice). Returns that are not due to defect, damage or shipper error are subject to a 15% Re-stocking fee. All returned parts must be in new, un-used, un-installed and re-saleable condition. Please allow 7-10 days for processing returns.

In order to enable efficient and timely processing of returns, all returns should have the Return Merchandise Authorization Number clearly displayed on the outside of the packaging and include a copy of the order invoice inside.

PLEASE NOTE: Any product returned to Power Mower Sales must be new, unused, complete, and marked with a valid RMA number. Anything else will not be accepted and will be shipped back to you.

Refunds

According to U.S. law, refund credits can only be returned back to the card of original purchase. In the event that a card can no longer be charged back (lost card etc.) an attempt on our part has to be made at least once and then a company check will be sent to the purchaser. The company check process can delay the time taken to receive the refund.


WARRANTY

About Warranties

PowerMowerSales.com believes customer service is the most important part of the sale. PowerMowerSales.com strives to provide the best quality products, but from time to time a product might not perform to manufacturers specifications. Please take a moment to review our warranty policy below.

Manufactures Warranties

All products sold by PowerMowerSales.com have a manufacturer warranty. Please be aware that warranties from defect are provided strictly through the manufacturer.  If your part is eligible for a warranty claim, our customer service staff will get information from you to process your claim and will provide instructions for you as well as a Warranty Authorized Return number to be able to return the defective part. If you believe you have a defective product please contact customer service so we can assist you.

Engine Powered Equipment

If the product has been gassed or oiled, it needs to be taken to an authorized service center for repair which may be covered under warranty. Please contact customer service to assist you in finding the nearest authorized service center to assist you.

Engine Warranties

If the product has been gassed or oiled, it needs to be taken to an authorized service center for repair which may be covered under warranty. Please contact customer service to assist you in finding the nearest authorized service center to assist you.


SALES TAX INFORMATION

No Sales Tax (except in FL)

You will not pay taxes on any order, outside of Florida. Our facility is located in Florida, so if you are shipping to this state, you will be required to pay sales tax. If you are located in any of the other lower 47 states, you will not pay any sales tax.


FAQ

How do I cancel my order?

If you wish to cancel your order, call our Customer Service Department during normal business hours. Unless the order is a special order item or the product has already shipped, your order will be cancelled without penalty. If your order is for a special order item, we will have to verify with the manufacturer that the order can be cancelled. If your order has already shipped, you will have to request an RMA (Return Merchandise Authorization) by contacting customer service. You will be responsible for returning the shipment. There will be no reimbursement for shipping & handling charges.

Will PowerMowerSales.com sell my name and address to other companies?

We do not sell any information to other companies. All information is for PowerMowerSales.com only. For more information, read our privacy policy

COPYRIGHT & TRADEMARK NOTICE

Conditions

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this store or the represented manufacturer, Copyright 2016, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Discount Lawn Parts / Power Mower Sales signs them or not. We reserve the right to make changes to this site, prices therin and these Conditions at any time.


CONTACT US

Phone Your Order To Us

Have your equipment and/or engine model number ready when calling if you need parts lookup. IMPORTANT: Your engine will have a different model number than the equipment it is on. We cannot look up parts without this model information. If you need help finding your model number, see our Model Locator.

TOLL FREE 1-800-704-4241

With your order you may also pay by personal check or money order, but the order can not ship until the check or money order clears (which usually takes about 5-10 business days). The exception is postal money orders, which are treated the same as cash.


FIND US

Power Mower Sales is located in Miami, FL. Our local retail center also includes a full repair service shop of small engines and small engine powered equipment. Power Mower Sales can provide parts sales and service for most major brands of outdoor power equipment including, tractors, lawnmowers, generators and commercial power equipment (gasoline or propane(lpg) fueled).

See our Local Store Site for local deals and service info.

Power Mower Sales
11340 SW 208 DR
Miami, FL 33189